Function Introduction
Make better products with 100% effort!
Supports multiple organizations and multiple tenants
Multiple organizations can be configured. Each organization is independent and does not affect the others.
Powerful
Intelligent robots simulate human conversations
Intelligent outbound calling (modular and visual management)
ASR (Audio Recognition), TTS (Text-to-Speech)
Web interface (for integration with other systems)
Inbound call process (modular visual management)
Intelligent outbound calling, online voice customer service
Two-way outbound calling, customized call forwarding
Customizable call scripts, customizable customer information, automatic dialing of 0, call management, call eavesdropping, private chat, three-way calling, and online agent management
Supports WebRTC, SIP software, IP phones, IVR, queues, time-based conditions, call evaluation, IP whitelists, floating toolbars, call toolbar SDK, etc
Stable, high concurrency, and supports massive amounts of data
Front-end and back-end separation, underlying C language, supports high concurrency
Using Redis for caching is fast and stable
The data layer uses MongoDB, which supports massive data storage
The call log table uses an automatic table partitioning design, and a single table can hold 2 billion records
High security
Safety knows no bounds, and we are always striving for it!
Protection against SQL injection, XSS attacks, brute-force attacks, whitelists, blacklists, and access control
In the event of an emergency, make every effort to ensure that call records are not lost
AI-powered intelligent dialogue
AI-simulated human-like dialogue, supporting integration with mainstream large-scale models, applicable to various business scenarios. It offers a rich variety of voice types, adjustable tone, speed, and volume, modular management, and can be used in conjunction with intelligent outbound calling, online voice customer service, two-way outbound calling, and web interfaces to meet diverse user business needs.
Modular and visual management
The intelligent outbound and inbound call processes are managed visually, making operation very simple. Furthermore, the modularization of various functions greatly enhances system flexibility, allowing for the addition of various functional modules according to business needs.
Super SDK
Currently, we have developed a call toolbar SDK and an online voice customer service SDK. The SDKs contain only a few lines of JavaScript code, making integration very convenient. The call toolbar SDK greatly facilitates other systems calling the call system, allowing users to operate as if they were within the call system's interface. The online voice customer service SDK allows users to contact enterprise sales or customer service representatives free of charge, greatly simplifying communication.
High reliability and scalability
The system adopts a front-end + back-end + underlying architecture design, which can easily achieve performance expansion; it uses Redis advanced caching to achieve clustered deployment with high performance; the data layer uses MongoDB, which can also achieve clustered deployment, can store massive amounts of data, and is safe and reliable.
System Price
Good quality and low price
Basic version
$500/set
- Only one organization is supported
- 3 seats, 3 extensions, 10 concurrent users
- Supports all basic functions
- Includes: WebRTC, SIP software, IP phones, call forwarding
- Three-way calling, visual management of inbound call flow, number pool, gateway
- IVR auto-answer, inbound call queue, outbound call rules, voice broadcast
- Time conditions, automatic dialing 0, whitelist, floating toolbar
- SIP management, extension management, voice files, agent management, custom fields
- Customer management, enterprise management, call logs, department management, access control
- Provide one remote service session, including system installation, technical support, and system training
Rental version
$≤300/seat/month
- Only one organization is supported
- The number of servers and the number of seats are the same, and the concurrent users are 10+ seats
- Includes all features of the basic version, and provides development support (1 person/year, 5 working days)
- Supports intelligent chatbots and intelligent outbound calling (modular and visual management)
- Web interface (access to other systems), online voice customer service (10 items)
- ASR (Audio Recognition), TTS (Text-to-Speech), Call Evaluation
- ASR records, intelligent outbound call records, intelligent robot records
- Call management, listening in, private chat, three-way calling, online agent management
- Custom call forwarding, brute-force protection, blacklist, and call toolbar SDK
- Provide remote services, including system installation, technical support, and system training
- You need to provide your own server. Please contact customer service for any further information
Professional version
$≤36000/set
- Only one organization is supported
- 5 seats, 5 extensions, 10 concurrent users
- Includes all basic features and provides development support (1 person, 15 working days)
- Supports intelligent chatbots and intelligent outbound calling (modular and visual management)
- Web interface (access to other systems), online voice customer service (10 items)
- ASR (Audio Recognition), TTS (Text-to-Speech), Call Evaluation
- ASR records, intelligent outbound call records, intelligent robot records
- Call management, listening in, private chat, three-way calling, online agent management
- Custom call forwarding, brute-force protection, blacklist, and call toolbar SDK
- Provide one remote service session, including system installation, technical support, and system training
- If remote service is still required after the first year, it will cost 3600 yuan per year
- Please contact customer service for any inquiries
Contact Us
Manager Han +8613501591319
kf@pcswitch.cn
Jiujiang Chengming Technology Co., Ltd.
